Privacy Policy

Gold and Silver Bank
Last Updated: May 2026

Introduction

At Gold and Silver Bank, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us. By using our website, you agree to the terms described in this policy.

Information We Collect

When you browse or shop with us, we may collect the following information:

  • Personal details — your full name, phone number, and email address
  • Delivery information — your shipping address and city
  • Payment information — order details and transaction records (we do not store card details)
  • Device and browsing data — IP address, browser type, and pages visited on our site

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send you order confirmations and delivery updates
  • Respond to your questions and customer service requests
  • Improve our website and shopping experience
  • Send occasional promotions or offers (only if you have opted in)

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Order & Payment Security

All transactions on Gold and Silver Bank are processed securely. We use industry-standard encryption to protect your data during checkout. We do not store your credit or debit card details on our servers at any point.

XRF Lab & In-Store Assessments

If you bring items to our XRF Laboratory for testing or assessment, we may record basic details related to your visit and the items assessed. This information is used solely for service purposes and is kept confidential.

Sharing Your Information

We only share your information with trusted third parties when absolutely necessary, such as:

  • Courier and delivery partners (to ship your order)
  • Payment processors (to complete your transaction)
  • Legal authorities (if required by law in Pakistan)

All third parties we work with are required to handle your data responsibly.

Cookies

Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences and understand how visitors use our site. You can disable cookies in your browser settings at any time, though some parts of the website may not function as expected.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Ask us to correct any inaccurate information
  • Request deletion of your data, subject to legal and business obligations
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at the details below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

Gold and Silver Bank
Owner: Shahzad
📍 Pakistan
🌐 goldandsilverbank.pk
📞 +92 3160005833